Request a Quote
Request A Quote

Terms & Conditions

Introduction

Welcome to ScandiHub.com, operated by KKG International FZ-LLC (“we,” “our,” “us”). These Terms & Conditions govern your use of our website and wholesale services. By engaging with us, you agree to these terms.

Eligibility

  • Our services are exclusively for businesses, distributors, and retailers.
  • We reserve the right to verify business credentials before approving orders.

Orders & Pricing

  • All prices are in AED (or an agreed currency) and are subject to change.
  • Orders are processed based on availability, and we reserve the right to reject or modify any order.
  • Minimum order quantities (MOQs) apply, which will be outlined in the quotation.

Payment Terms

  • Payment must be made via bank transfer (wire), corporate credit card, or other approved methods.
  • Orders are only processed once payment is received unless credit terms are agreed upon.
  • Late payments may incur penalties or interest charges.

Intellectual Property

  • All content, logos, product descriptions, and trademarks on ScandiHub.com belong to KKG International FZ-LLC.
  • Unauthorized use, resale, or reproduction of our products and materials is prohibited.

Limitation of Liability

  • We are not responsible for delays caused by shipping providers, customs, or other third parties.
  • Our liability is limited to the value of the affected order.

 

Privacy Policy

Introduction

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

What We Collect

  • Business Information: Company name, VAT number, trade license.
  • Contact Details: Name, email, phone number, billing/shipping address.
  • Order History: Past purchases, invoices, and payment details.

How We Use Your Information

  • To process orders and invoices.
  • To provide customer support.
  • To comply with legal and regulatory obligations.
  • To send marketing updates (if opted in).

Third-Party Sharing

  • Logistics providers (for shipping).
  • Payment processors (for transactions).
  • Regulatory authorities (if legally required).

Your Rights

  • You can request access, corrections, or deletion of your data.
  • You can opt out of marketing emails anytime.

 

Order & Payment Policy

Order Placement

  • Orders must be placed via email, phone, or account manager.
  • A formal invoice and payment instructions will be provided upon confirmation.

Payment Methods

  • Accepted Payments: Bank transfers, corporate credit cards.
  • Orders must be fully paid before shipment, unless credit terms apply.
  • Orders will not be processed until the payment is cleared.

Order Cancellation

  • Orders canceled before processing are eligible for a full refund.
  • Once shipped, orders cannot be canceled.

 

Shipping & Delivery Policy

Shipping Process

  • We ship worldwide from Dubai, UAE.
  • Customers can arrange their own logistics or request shipping assistance.
  • Estimated delivery times depend on location and shipping method.

Shipping Costs

  • Shipping costs are the responsibility of the buyer unless otherwise agreed.
  • Customs duties and import taxes must be paid by the buyer.

Delivery Issues

  • Any damage or loss during shipping must be reported within 48 hours of receiving goods.
  • We are not responsible for delays due to customs clearance.

 

Cookies & Tracking Policy

  • We use cookies for website analytics and customer experience improvement.
  • Users can disable cookies in their browser settings.

For any inquiries or concerns regarding these policies, please contact us at info@scandichub.com.

Effective Date: 16/02/2025